Terms and Conditions

Acceptance of Terms

By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

User Accounts

To use our services, you must create an account. You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

Ordering Process

When placing an order through our platform:

• You acknowledge that the displayed prices, menus, and availability are subject to change
• You agree to pay the full amount for your order, including applicable taxes, delivery fees, and any additional charges
• You confirm that the delivery information provided is accurate
• You understand that estimated delivery times are approximations and not guarantees

Payment

We accept various payment methods, including credit/debit cards and digital wallets. By providing payment information:

• You represent that you are authorized to use the payment method
• You authorize us to charge the full amount to the payment method provided
• You understand that payment processing is subject to the terms of your payment provider

Cancellations and Refunds

Please refer to our separate Refund and Cancellation Policy for detailed information on:

• Order cancellation procedures
• Refund eligibility and process
• Restaurant partner policies

Delivery

Our delivery services are subject to:

• Geographic limitations based on restaurant partner service areas
• Weather conditions and traffic situations that may affect delivery times
• Minimum order requirements that may vary by location
• Additional fees for certain delivery zones or during peak hours

Restaurant Partners

Salt and Savour partners with independent restaurants to fulfill your orders:

• Each restaurant is responsible for food preparation, quality, and safety
• Menu items, prices, and availability are determined by our restaurant partners
• Specific dietary concerns should be communicated directly through our platform

Intellectual Property

All content on our platform, including but not limited to logos, text, graphics, and software, is the property of Salt and Savour or our licensors and is protected by intellectual property laws.

Limitation of Liability

To the fullest extent permitted by law, Salt and Savour shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Modifications

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: sonipriyanshu20001@gmail.com
Phone: 8770015034
Address: 19/4 Nehru Nagar East, Bhilai, Durg, 490020, Chhattisgarh